Terms & Condition
Book a Trek/Weekend Getaway: The Booking of any of our product can be done either through online transaction or through a consultant whose number will be mentioned for that particular trek/Weekend getaway. Any other medium will not be entertained.
Itinerary: The Searching Souls holds the right to change the itinerary as per
Disclaimer: For all Treks and Adventure activities mentioned in Weekend Getaways, the customer has to sign a disclaimer hereby declaring that The Searching Souls will not be responsible in case of any misfortune. In case you are trekking with us and have not filled the disclaimer we will not be responsible for any misfortune
Customer Safety: We go by the Words “Your Safety is our Priority” In accordance to that, it is imperative for all individuals / Customers to carefully go as per the instructions given by The Searching Souls team, In case of injury due to abiding any of the instruction we will not be held responsible.
Cancellation Policy: We have a clear cancellation Policy which will withstand in all conditions. Anyone giving assurance less or more than the quoted amount will not be entertained.
Payments: The Searching Soul has a clear Payment policy one must abide to it. In case the payment has been done partially the remaining amount should be paid on day 1 before the start of the trip.
Facilities : All our inclusion are well mentioned in our itineraries. The customer will be charged extra for facilities other than the mentioned facilities.
Medical illness: In case of any medical illness or casualty during the trek / Weekend Getaways, The Searching Souls team will make arrangements to the nearby medical facility but the expenses has to be paid by the individual.
Environment Policy: The Searching Soul has very strict policies related to the wellness of the environment. We follow a No litter policy at all our campsites and Weekend Getaways. Anyone not following such policy may be fined and also may result in cancellation of his/her tour.
Accommodation: Accommodation will be provided only to the concerned and registered individual. Individual does not hold the right to share the details.
Code of Conduct: If an individual is found not following the instructions of our team or is found misbehaving with fellow trekkers or our staff for any issue we have the right to cancel your trek/tour without any refund.
Trek/Tour Completion: As most of the treks in the Himalayas depend on weather, climatic conditions and there are certain risks involved like river crossing, high rainfall, steep ascends, ridge walks etc. The Searching Souls doesn’t take responsibility for the completion of trek because for us your safety is the first and foremost priority. In case due to any of the above reason and on the basis of the judgement of the trek leader if the trek is called off in between or any day after the start of trek, we hold no responsibilities regarding refunds. If majority of the group wants to descend down mid way then it will be the decision of the trek leader which will be applicable to all members of the group